A clear, measurable basis for tracking and measuring internal IT programs was established, with their value delivery visible to, and measurable by, the business
The organization was satisfied that the full value of the program had been identified, tracked and measured - the business case was approved by the Board.
“We were looking in the wrong place to solve our project problems. Now we know what to do we can focus on the areas of most impact and they are the areas of least cost.” - Andrew Warduck, CIO