The ‘measures of success’ used by different parties leads to significantly different business results.
As a result a project can be deemed ‘successful’ even when it does not deliver any business improvement or value. This is obviously wrong.
Various analyzes of ‘project success’ are published (eg Standish Chaos reports) but most use the wrong measures. Use of these incorrect measures leads to organizations missing, losing and destroying more value than they deliver from their project investments. This too is obviously wrong and is avoidable.
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