Consultants are expensive and must be managed carefully to get the best value from their services. Yet few organizations do so effectively.
Consultants have different values and agendas to their client, and those agendas can lead to disappointing results. While managers may dislike consultants for the hefty fees they charge and the little value delivered, they are accepted as a ‘necessary evil’. Often, consultants are placed on pedestals and not given clear direction; this can be expensive and dangerous.
Using true stories, this entertaining book spells out how consultants work and what you as clients must know them to get the maximum value from their fees.
The book is written as two interleaved stories:
The stories give you the consulting insider’s view and the client's views of the same topics. They reveal:
Some of this you will know or may suspect. But you are likely to be surprised by some revelations.
This practical guide provides a series of Rules to help you get the best out of every consultancy and consultant you ever hire - if you’ll ever hire one again!
“Fun”, “horrifying”, “scathing” are just a few of the words used to describe this book. On the whole, the big-brand-name consultants hate it — which must be a good thing! As the tabloid press would say, “This is what the consultancies do not want you to know!”
A must-read for every manager accountable for hiring/ managing consultants.
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